Privacy Policy

Privacy Policy for Plush Paths

Effective Date: 21 Jan 2025

At Plush Paths, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our Shopify store or purchase our digital products.

1. Information We Collect

When you interact with our store, we may collect the following types of information:

  • Personal Information: Name, email address, billing address, and payment details.

  • Account Information: Username and password (if you create an account).

  • Transaction Information: Details of purchases made, including product details and transaction history.

  • Device Information: IP address, browser type, operating system, and device type.

  • Cookies and Tracking Data: Information about your browsing behaviour on our website.

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders.

  • Provide customer support.

  • Send you order updates and transactional emails.

  • Improve our store and personalise your shopping experience.

  • Comply with legal and regulatory obligations.

  • Send marketing communications (if you have opted in).

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third parties who assist in order fulfilment, payment processing, and website functionality.

  • Compliance with Laws: Authorities, when required by law or to protect our legal rights.

4. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfil the purposes outlined in this policy.

  • Comply with legal, accounting, or reporting requirements.

When no longer required, your data will be securely deleted or anonymised.

5. Your Rights

You have the right to:

  • Access your personal information.

  • Request corrections to inaccurate or incomplete information.

  • Request deletion of your personal information, subject to legal obligations.

  • Withdraw consent for marketing communications.

To exercise these rights, please contact us at contact@plushpaths.com

6. Security

We take reasonable measures to protect your information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Cookies

We use cookies to enhance your browsing experience. Cookies help us:

  • Understand how you use our site.

  • Remember your preferences.

  • Deliver relevant advertisements.

You can manage or disable cookies through your browser settings.

8. Third-Party Links

Our store may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Email: contact@plushpaths.com

Thank you for trusting Plush Paths. Your privacy is important to us, and we are committed to safeguarding your personal information.